{"id":845,"date":"2025-02-24T13:11:12","date_gmt":"2025-02-24T12:11:12","guid":{"rendered":"https:\/\/vilajedla.sk\/?page_id=845"},"modified":"2026-09-03T20:16:40","modified_gmt":"2026-09-03T18:16:40","slug":"obchodne-podmienky","status":"publish","type":"page","link":"https:\/\/vilajedla.sk\/en\/obchodne-podmienky\/","title":{"rendered":"Obchodn\u00e9 podmienky"},"content":{"rendered":"<p class=\"has-text-align-center wp-block-paragraph\"><strong>V\u0160EOBECN\u00c9 OBCHODN\u00c9 PODMIENKY&nbsp;PRE POSKYTOVANIE UBYTOVANIA<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. \u00davodn\u00e9 ustanovenia<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tieto V\u0161eobecn\u00e9 obchodn\u00e9 podmienky (\u010falej len \u201eVOP\u201c) upravuj\u00fa pr\u00e1va a povinnosti vypl\u00fdvaj\u00face zo zmluvy o ubytovan\u00ed uzavretej medzi prev\u00e1dzkovate\u013eom ubytovacieho zariadenia Vila Jed\u013ea (\u010falej len \u201eprev\u00e1dzkovate\u013e\u201c) a fyzickou alebo pr\u00e1vnickou osobou (\u010falej len \u201ehos\u0165\u201c), ktor\u00e1 si objedn\u00e1 ubytovacie slu\u017eby prostredn\u00edctvom webovej str\u00e1nky prev\u00e1dzkovate\u013ea, elektronickej po\u0161ty, telefonicky, osobne alebo prostredn\u00edctvom rezerva\u010dn\u00e9ho formul\u00e1ra. Pr\u00e1va a povinnosti vypl\u00fdvaj\u00face zo zmluvy o ubytovan\u00ed a t\u00fdchto VOP sa vz\u0165ahuj\u00fa v primeranom rozsahu aj na osoby, ktor\u00e9 sa ubytuj\u00fa spolu s hos\u0165om, ktor\u00fd rezerv\u00e1ciu ubytovania vytvoril a uzavrel s prev\u00e1dzkovate\u013eom zmluvu o ubytovan\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tieto VOP tvoria neoddelite\u013en\u00fa s\u00fa\u010das\u0165 zmluvy o ubytovan\u00ed pod\u013ea \u00a7 754 a nasl. z\u00e1kona \u010d. 40\/1964 Zb. Ob\u010diansky z\u00e1konn\u00edk. Pr\u00e1vne vz\u0165ahy medzi prev\u00e1dzkovate\u013eom a hos\u0165om sa riadia pr\u00e1vnym poriadkom Slovenskej republiky, a to aj v pr\u00edpade ubytovania s cudz\u00edm prvkom.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Prev\u00e1dzkovate\u013eom&nbsp;<\/strong>je:&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Metrostav a.s.<\/strong>, I\u010cO: 00014915, so s\u00eddlom Ko\u017eelu\u017esk\u00e1 2450\/4, Libe\u0148, 180 00 Praha 8, opr\u00e1vnen\u00fd podnika\u0165 v SR vznikom organiza\u010dnej zlo\u017eky Metrostav a.s. \u2013 organiza\u010dn\u00e1 zlo\u017eka Bratislava, I\u010cO:31 792 693, DI\u010c\/ I\u010c DPH: 2020253301&nbsp;&nbsp;\/SK2020253301, so s\u00eddlom Mlynsk\u00e9 Nivy 68, 821 05 Bratislava, zap\u00edsanej v obchodnom registri Mestsk\u00e9ho s\u00fadu Bratislava III, oddiel B, vlo\u017eka 758.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ubytovac\u00edm zariaden\u00edm prev\u00e1dzkovate\u013ea<\/strong>&nbsp;je:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Vila Jed\u013ea<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nov\u00fd Smokovec 19047<br>06201 Vysok\u00e9 Tatry<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kontaktn\u00e9 \u00fadaje<\/strong>:<br>Email:&nbsp;<a href=\"mailto:vila.jedla@metrostav.cz\">vila.jedla@metrostav.cz<\/a><br>Telef\u00f3n:, + 421 917 466 182 ,&nbsp;<a href=\"tel:+421%20907%20801%20989\">+421 907 801 989<\/a><br>Web:&nbsp;<a href=\"https:\/\/vilajedla.sk\/en\/\">https:\/\/vilajedla.sk<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Org\u00e1n dozoru:&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia (SOI), In\u0161pektor\u00e1t SOI pre Pre\u0161ovsk\u00fd kraj<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Rezerv\u00e1cia ubytovania a vznik zmluvn\u00e9ho vz\u0165ahu<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.1 Hos\u0165 si m\u00f4\u017ee rezervova\u0165 ubytovanie u prev\u00e1dzkovate\u013ea nasledovn\u00fdmi sp\u00f4sobmi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>vyplnen\u00edm rezerva\u010dn\u00e9ho formul\u00e1ra na webovej str\u00e1nky prev\u00e1dzkovate\u013ea,<\/li>\n\n\n\n<li>emailom,<\/li>\n\n\n\n<li>telefonicky,<\/li>\n\n\n\n<li>osobne.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Rezerv\u00e1cia vykonan\u00e1 niektor\u00fdm z vy\u0161\u0161ie uveden\u00fdch sp\u00f4sobov sa pova\u017euje za n\u00e1vrh na uzavretie zmluvy o ubytovan\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.2 Rezerv\u00e1cia sa st\u00e1va z\u00e1v\u00e4znou a zmluva o ubytovan\u00ed medzi hos\u0165om a prev\u00e1dzkovate\u013eom vznik\u00e1 potvrden\u00edm rezerv\u00e1cie prev\u00e1dzkovate\u013eom a \u00fahradou ceny ubytovania hos\u0165om pod\u013ea \u010dl\u00e1nku 3 t\u00fdchto VOP.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.3. Rezerv\u00e1ciu ubytovania je opr\u00e1vnen\u00e1 vykona\u0165 len osoba star\u0161ia ako 18 rokov a plne sp\u00f4sobil\u00e1 na pr\u00e1vne \u00fakony. Osoba star\u0161ia ako 15 rokov a mlad\u0161ia ako 18 rokov je opr\u00e1vnen\u00e1 vykona\u0165 rezerv\u00e1ciu ubytovania len s p\u00edsomn\u00fdm s\u00fahlasom z\u00e1konn\u00e9ho z\u00e1stupcu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.3&nbsp;<strong>Rezerv\u00e1cia prostredn\u00edctvom rezerva\u010dn\u00e9ho formul\u00e1ra na webovej str\u00e1nke prev\u00e1dzkovate\u013ea.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Odoslan\u00edm rezerv\u00e1cie&nbsp;&nbsp;prostredn\u00edctvom rezerva\u010dn\u00e9ho formul\u00e1ra hos\u0165 potvrdzuje, \u017ee sa obozn\u00e1mil s t\u00fdmito VOP a s\u00fahlas\u00ed s nimi. Vyplnen\u00edm osobn\u00fdch \u00fadajov v rezerva\u010dnom formul\u00e1ri hos\u0165 z\u00e1rove\u0148 vyjadruje s\u00fahlas so spracovan\u00edm svojich osobn\u00fdch \u00fadajov na \u00fa\u010dely uzavretia zmluvy o ubytovan\u00ed a potvrdzuje, \u017ee sa obozn\u00e1mil so z\u00e1sadami spracovania osobn\u00fdch \u00fadajov zverejnen\u00fdch prev\u00e1dzkovate\u013eom na jeho webovej str\u00e1nke.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rezerv\u00e1cia prostredn\u00edctvom rezerva\u010dn\u00e9ho formul\u00e1ra sa pova\u017euje za n\u00e1vrh na uzavretie zmluvy o ubytovan\u00ed za predpokladu vyplnenia v\u0161etk\u00fdch po\u017eadovan\u00fdch \u00fadajov a vyjadrenia s\u00fahlasu s t\u00fdmito VOP a z\u00e1sadami spracovania osobn\u00fdch \u00fadajov (\u010falej aj \u201cobjedn\u00e1vka rezerv\u00e1cie\u201d).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prev\u00e1dzkovate\u013e je opr\u00e1vnen\u00fd potvrdi\u0165 prijatie objedn\u00e1vky rezerv\u00e1cie bezodkladne po jej doru\u010den\u00ed prev\u00e1dzkovate\u013eovi. S\u00fa\u010das\u0165ou potvrdenia o prijat\u00ed objedn\u00e1vky bude v\u00fdzva na \u00fahradu z\u00e1lohy na cenu za ubytovanie, ak si hos\u0165 nezvolil okam\u017eit\u00fd sp\u00f4sob \u00fahrady z\u00e1lohy na cenu za ubytovanie, v s\u00falade s bodom 3.5. t\u00fdchto VOP.&nbsp;Potvrdenie prijatia objedn\u00e1vky rezerv\u00e1cie nie je potvrden\u00edm o rezervovan\u00ed ubytovania ani o uzavret\u00ed zmluvy o ubytovan\u00ed.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prev\u00e1dzkovate\u013e si vyhradzuje pr\u00e1vo odmietnu\u0165 objedn\u00e1vku rezerv\u00e1cie, najm\u00e4 v pr\u00edpade plnej kapacity alebo z in\u00fdch prev\u00e1dzkov\u00fdch d\u00f4vodov, o \u010dom informuje hos\u0165a. Prev\u00e1dzkovate\u013e je opr\u00e1vnen\u00fd pon\u00faknu\u0165 hos\u0165ovi aj in\u00e9 ako zvolen\u00e9 ubytovanie, ak z kapacitn\u00fdch alebo prev\u00e1dzkov\u00fdch d\u00f4vodov nie je dan\u00e1 mo\u017enos\u0165 poskytn\u00fa\u0165 hos\u0165ovi n\u00edm zvolen\u00fa ubytovaciu jednotku a navrhne cenu za tak\u00e9ho ubytovanie. Ak hos\u0165 s\u00fahlas\u00ed s alternat\u00edvou pon\u00faknut\u00e9ho ubytovania, prev\u00e1dzkovate\u013e \u010falej postupuje pod\u013ea t\u00fdchto VOP.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Po prijat\u00ed platby za rezerv\u00e1ciu prostredn\u00edctvom rezerva\u010dn\u00e9ho formul\u00e1ra prev\u00e1dzkovate\u013e bezodkladne potvrd\u00ed prijat\u00fa objedn\u00e1vku rezerv\u00e1cie odoslan\u00edm Potvrdenia o rezerv\u00e1cii, ktor\u00e9 bude obsahova\u0165 \u00fadaje hos\u0165a, ohrani\u010denie d\u013a\u017eky ubytovania d\u00e1tumom pr\u00edchodu a d\u00e1tumom odchodu, a d\u00e1tum \u00fahrady ceny za ubytovanie. Potvrdenie o rezerv\u00e1cii sa pova\u017euje za doklad o zak\u00fapen\u00ed ubytovania a o uzavret\u00ed zmluvy o ubytovan\u00ed.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vo v\u00fdnimo\u010dn\u00fdch pr\u00edpadoch (napr. v pr\u00edpade technickej poruchy v ubytovacom zariaden\u00ed alebo v ubytovacej jednotke, ktor\u00e1 bola hos\u0165om objednan\u00e1) je prev\u00e1dzkovate\u013e opr\u00e1vnen\u00fd pon\u00faknu\u0165 hos\u0165ovi n\u00e1hradn\u00fa ubytovaciu jednotku, in\u00fd term\u00edn ubytovania alebo ubytovanie zru\u0161i\u0165. V pr\u00edpade zru\u0161enia ubytovania alebo v pr\u00edpade ak klient n\u00e1hradn\u00e9 ubytovanie alebo n\u00e1hradn\u00fd term\u00edn ubytovania odmietne, vr\u00e1ti prev\u00e1dzkovate\u013e hos\u0165ovi cel\u00fa sumu zaplaten\u00e9ho ubytovania.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Cena, platobn\u00e9 podmienky a z\u00e1loha<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.1 Cena ubytovania je stanoven\u00e1 pod\u013ea aktu\u00e1lneho cenn\u00edka uveden\u00e9ho na webovej str\u00e1nke prev\u00e1dzkovate\u013ea. Cena ubytovania je v mene Eur&nbsp;&nbsp;a je uv\u00e1dzan\u00e1 vr\u00e1tane DPH.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.2 Hos\u0165 je povinn\u00fd uhradi\u0165 z\u00e1lohu vo v\u00fd\u0161ke 100 % dohodnutej ceny ubytovania, bez miestnej dane z ubytovania. V pr\u00edpade, ak hos\u0165 po\u017eaduje vystavenie fakt\u00fary na \u00fa\u010dely poskytnutia pr\u00edspevku na rekre\u00e1ciu zo strany zamestn\u00e1vate\u013ea, je povinn\u00fd v rezerv\u00e1cii ubytovania uvies\u0165 v\u0161etky \u00fadaje po\u017eadovan\u00e9 zamestn\u00e1vate\u013eom za \u00fa\u010delom zaplatenia pr\u00edspevku na ubytovanie tak, aby fakt\u00fara za ubytovanie mohla by\u0165 riadne vystaven\u00e1.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.3 Z\u00e1loha mus\u00ed by\u0165 uhraden\u00e1 pred pl\u00e1novan\u00fdm d\u0148om n\u00e1stupu na pobyt (check-in). V pr\u00edpade, ak je z\u00e1loha hraden\u00e1 na z\u00e1klade vystavenej z\u00e1lohovej fakt\u00fary, mus\u00ed by\u0165 uhraden\u00e1 najnesk\u00f4r v de\u0148 splatnosti z\u00e1lohovej fakt\u00fary. Rezerv\u00e1cia je pre ubytovate\u013ea z\u00e1v\u00e4zn\u00e1 a\u017e d\u0148om \u00fahrady ceny ubytovania v celej v\u00fd\u0161ke, pokia\u013e nie je dohodnut\u00e9 inak.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.4 v s\u00falade s platn\u00fdm v\u0161eobecne z\u00e1v\u00e4zn\u00fdm nariaden\u00edm mesta Vysok\u00e9 Tatry (\"VZN\") je ubytovan\u00fd povinn\u00fd hradi\u0165 miestnu da\u0148 za ubytovanie vo v\u00fd\u0161ke 3,50 \u20ac\/ dospel\u00e1 osoba \/ de\u0148. V pr\u00edpade zmeny podmienok platenia miestnej dane za ubytovanie pod\u013ea VZN a zmeny v\u00fd\u0161ky miestne dane za ubytovanie, je hos\u0165 povinn\u00fd uhradi\u0165 prev\u00e1dzkovate\u013eovi miestnu da\u0148 v aktu\u00e1lne platnej v\u00fd\u0161ke stanovenej VZN. Miestna da\u0148 za ubytovanie sa uhr\u00e1dza osobitne, a to najnesk\u00f4r v de\u0148 pr\u00edchodu na ubytovanie, a to v hotovosti alebo bezhotovostne, prostredn\u00edctvom platobn\u00e9ho termin\u00e1lu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.5 Platbu za ubytovanie je mo\u017en\u00e9 vykona\u0165 nasledovn\u00fdmi sp\u00f4sobmi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>bankov\u00fdm prevodom,<\/li>\n\n\n\n<li>online platbou platobnou kartou (CardPay, GP webpay),<\/li>\n\n\n\n<li>platobnou kartou,<\/li>\n\n\n\n<li>v hotovosti.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">3.6 V pr\u00edpade neuhradenia z\u00e1lohy najnesk\u00f4r 3 dni pred pl\u00e1novan\u00fdm n\u00e1stupom na ubytovanie a ak nebolo p\u00edsomne dohodnut\u00e9 inak, m\u00e1 prev\u00e1dzkovate\u013e pr\u00e1vo rezerv\u00e1ciu zru\u0161i\u0165.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Storno podmienky<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.1 Hos\u0165 m\u00e1 pr\u00e1vo kedyko\u013evek pred nast\u00fapen\u00edm na pobyt zru\u0161i\u0165 rezerv\u00e1ciu p\u00edsomne, emailom alebo prostredn\u00edctvom rezerva\u010dn\u00e9ho syst\u00e9mu prev\u00e1dzkovate\u013ea.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.2 Pri zru\u0161en\u00ed rezerv\u00e1cie hos\u0165om 2 \u2013 0 dn\u00ed pred pl\u00e1novan\u00fdm n\u00e1stupom na pobyt m\u00e1 prev\u00e1dzkovate\u013e pr\u00e1vo \u00fa\u010dtova\u0165 storno poplatok vo v\u00fd\u0161ke 100 % zaplatenej z\u00e1lohy (bez miestnej dane).&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pri zru\u0161en\u00ed rezerv\u00e1cie hos\u0165om 4 \u2013 3 dni pred pl\u00e1novan\u00fdm n\u00e1stupom na pobyt m\u00e1 prev\u00e1dzkovate\u013e pr\u00e1vo \u00fa\u010dtova\u0165 storno poplatok vo v\u00fd\u0161ke 50 % zaplatenej z\u00e1lohy (bez miestnej dane).&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pri zru\u0161en\u00ed rezerv\u00e1cie hos\u0165om 7 \u2013 5 dn\u00ed pred pl\u00e1novan\u00fdm n\u00e1stupom na pobyt m\u00e1 prev\u00e1dzkovate\u013e pr\u00e1vo \u00fa\u010dtova\u0165 storno poplatok vo v\u00fd\u0161ke 30 % zaplatenej z\u00e1lohy (bez miestnej dane).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.3 Pri zru\u0161en\u00ed rezerv\u00e1cie hos\u0165om viac ako 8 dni pred n\u00e1stupom na pobyt bude z\u00e1loha vr\u00e1ten\u00e1 v plnej v\u00fd\u0161ke.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.4 V pr\u00edpade, \u017ee hos\u0165 nenast\u00fapi na pobyt a rezerv\u00e1ciu vopred nezru\u0161\u00ed, prev\u00e1dzkovate\u013e m\u00e1 n\u00e1rok na storno poplatok vo v\u00fd\u0161ke 100 % ceny ubytovania.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.5 V pr\u00edpade, ak hos\u0165 nevyu\u017eije cel\u00fa d\u013a\u017eku rezervovan\u00e9ho pobytu a tie\u017e v pr\u00edpade, ak na pobyt nenast\u00fapia v\u0161etci hostia uveden\u00ed v rezerv\u00e1cii ubytovania, hos\u0165 nem\u00e1 n\u00e1rok na vr\u00e1tanie u\u017e zaplatenej ceny ubytovania.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.6. Prev\u00e1dzkovate\u013e m\u00f4\u017ee v individu\u00e1lnych pr\u00edpadoch a z v\u00e1\u017enych d\u00f4vodov rozhodn\u00fa\u0165 o odpusten\u00ed alebo zn\u00ed\u017een\u00ed storno poplatku.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.7. V pr\u00edpade, \u017ee Hos\u0165ovi vznikne n\u00e1rok na vr\u00e1tenie pe\u0148az\u00ed pri zru\u0161en\u00ed rezerv\u00e1cie (\u201crefund\u00e1cia\u201d), Ubytovate\u013e vr\u00e1ti finan\u010dn\u00e9 prostriedky nasledovne:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refund\u00e1cia bude Hos\u0165ovi vykonan\u00e1 bankov\u00fdm prevodom na \u00fa\u010det, z ktor\u00e9ho bola platba prijat\u00e1, alebo na \u00fa\u010det uveden\u00fd Hos\u0165om v \u017eiadosti o zru\u0161enie rezerv\u00e1cie.<\/li>\n\n\n\n<li>Lehota na vr\u00e1tenie pe\u0148az\u00ed je do 30 dn\u00ed od doru\u010denia ozn\u00e1menia o odst\u00fapen\u00ed od zmluvy\/storna, za predpokladu, \u017ee boli doru\u010den\u00e9 v\u0161etky potrebn\u00e9 \u00fadaje pre vr\u00e1tenie (\u010d\u00edslo \u00fa\u010dtu IBAN).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Z refundovanej sumy m\u00f4\u017eu by\u0165 odpo\u010d\u00edtan\u00e9 pr\u00edpadn\u00e9 storno poplatky v zmysle bodu 4.2. t\u00fdchto VOP.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. N\u00e1stup a ukon\u010denie pobytu<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.1 Hos\u0165 sa m\u00f4\u017ee ubytova\u0165 v de\u0148 n\u00e1stupu v \u010dase od 13:00 do 16:00, pokia\u013e nie je s prev\u00e1dzkovate\u013eom vopred dohodnut\u00e9 inak. Po\u010det ubytovan\u00fdch mus\u00ed zodpoveda\u0165 po\u010dtu os\u00f4b uveden\u00fdch v rezerv\u00e1cii hos\u0165a. Ubytovate\u013e nie je povinn\u00fd ubytova\u0165 osoby, ktor\u00e9 nie s\u00fa uveden\u00e9 v rezerv\u00e1cii ubytovania. V pr\u00edpade, ak to kapacita ubytovacieho zariadenia alebo samotnej ubytovacej jednotky umo\u017e\u0148uje, je prev\u00e1dzkovate\u013e opr\u00e1vnen\u00fd ubytova\u0165 aj osoby neuveden\u00e9 v z\u00e1v\u00e4znej rezerv\u00e1cii, hos\u0165 je v\u0161ak povinn\u00fd ihne\u010f doplati\u0165 cenu ubytovania, ktor\u00e1 by bola fakturovan\u00e1 v pr\u00edpade uvedenia spr\u00e1vneho po\u010dtu ubytovan\u00fdch host\u00ed. T\u00fdm nie je dotknut\u00e9 pr\u00e1vo prev\u00e1dzkovate\u013ea od zmluvy o ubytovan\u00ed odst\u00fapi\u0165.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.2 Hos\u0165 sa odhl\u00e1si z ubytovania najnesk\u00f4r do 10:00 v de\u0148 odchodu. V pr\u00edpade neskor\u00e9ho odhl\u00e1senia z ubytovania, ktor\u00fd nebol s prev\u00e1dzkovate\u013eom vopred dohodnut\u00fd, je prev\u00e1dzkovate\u013e opr\u00e1vnen\u00fd hos\u0165ovi \u00fa\u010dtova\u0165 poplatok za ubytovanie na \u010fal\u0161\u00ed de\u0148 ubytovania. Hos\u0165 je pri odhl\u00e1sen\u00ed z ubytovania povinn\u00fd odovzda\u0165 k\u013e\u00fa\u010de od izby a ubytovacieho zariadenia, ktor\u00e9 mu boli odovzdan\u00e9 pri pr\u00edchode. V pr\u00edpade straty alebo po\u0161kodenia k\u013e\u00fa\u010da od izby je prev\u00e1dzkovate\u013e opr\u00e1vnen\u00fd \u00fa\u010dtova\u0165 hos\u0165ovi poplatok 100 Eur. V pr\u00edpade straty k\u013e\u00fa\u010da od vchodov\u00fdch dver\u00ed od ubytovacieho zariadenia je hos\u0165 z\u00e1rove\u0148 povinn\u00fd uhradi\u0165 poplatok 250 Eur za n\u00e1klady spojen\u00e9 s v\u00fdmenou z\u00e1mku a vlo\u017eky od vchodov\u00fdch dver\u00ed a vyhotoven\u00edm k\u00f3pi\u00ed k\u013e\u00fa\u010dov od vchodov\u00fdch dver\u00ed pre ostatn\u00e9 ubytovacie jednotky.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.3 Recepcia je otvoren\u00e1 v \u010dase od 8:00 do 16:00.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.4 V pr\u00edpade neskor\u0161ieho pr\u00edchodu je hos\u0165 povinn\u00fd t\u00fato skuto\u010dnos\u0165 ozn\u00e1mi\u0165 vopred prev\u00e1dzkovate\u013eovi a dohodn\u00fa\u0165 sp\u00f4sob ubytovania.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.5 Prev\u00e1dzkovate\u013e je opr\u00e1vnen\u00fd po\u017eadova\u0165&nbsp;&nbsp;preuk\u00e1zanie toto\u017enosti hos\u0165a a os\u00f4b, ktor\u00e9 sa ubytuj\u00fa spolu s n\u00edm. Prev\u00e1dzkovate\u013e nie je povinn\u00fd ubytova\u0165 hos\u0165a v pr\u00edpade, ak jeho osobn\u00e9 \u00fadaje alebo \u00fadaje os\u00f4b, ktor\u00e9 sa ubytuj\u00fa spolu s n\u00edm nekore\u0161ponduj\u00fa s \u00fadajmi uveden\u00fd v rezerv\u00e1cii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.6. Prev\u00e1dzkovate\u013e je opr\u00e1vnen\u00fd odmietnu\u0165 ubytovanie hos\u0165a ak on, alebo osoba, ktor\u00e1 sa m\u00e1 ubytova\u0165 spolu s hos\u0165om vykazuje znaky infek\u010dnej choroby alebo in\u00e9ho obdobn\u00e9ho ochorenia, ktor\u00e9 by mohlo ohrozi\u0165 \u017eivot a zdravie zamestnancov prev\u00e1dzkovate\u013ea alebo in\u00fdch ubytovan\u00fdch host\u00ed. Prev\u00e1dzkovate\u013e je rovnako opr\u00e1vnen\u00fd odmietnu\u0165 ubytovanie hos\u0165a, ktor\u00fd je pod vplyvom omamn\u00fdch alebo n\u00e1vykov\u00fdch l\u00e1tok a hroz\u00ed d\u00f4vodn\u00e1 obava z ohrozenia zamestnancov prev\u00e1dzkovate\u013ea alebo in\u00fdch ubytovan\u00fdch host\u00ed alebo majetku prev\u00e1dzkovate\u013ea.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.7. V pr\u00edpade \u017eiadosti hos\u0165a o pred\u013a\u017eenie ubytovania je prev\u00e1dzkovate\u013e opr\u00e1vnen\u00fd pon\u00faknu\u0165 hos\u0165ovi aj in\u00fa ubytovaciu jednotku ako t\u00fa, v ktorej bol p\u00f4vodne ubytovan\u00fd.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. Pr\u00e1va a povinnosti hos\u0165a<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.1 Hos\u0165 m\u00e1 pr\u00e1vo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>u\u017e\u00edva\u0165 priestory a zariadenie, ktor\u00e9 mu bolo vyhraden\u00e9 na ubytovanie, ako aj vyhraden\u00e9 spolo\u010dn\u00e9 priestory ubytovacieho zariadenia a slu\u017eby spojen\u00e9 s ubytovan\u00edm<\/li>\n\n\n\n<li>vyu\u017e\u00edva\u0165 ostatn\u00e9 slu\u017eby poskytovan\u00e9 prev\u00e1dzkovate\u013eom, ktor\u00e9 si klient vopred s prev\u00e1dzkovate\u013e dohodol a za ktor\u00e9 vykonal \u00fahradu v zmysle platn\u00e9ho cenn\u00edka prev\u00e1dzkovate\u013ea.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">6.2 Hos\u0165 je povinn\u00fd:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>dodr\u017eiava\u0165 zmluvu o ubytovan\u00ed a tieto VOP, ako aj prev\u00e1dzkov\u00fd poriadok ubytovacieho zariadenia, ktor\u00fd je hos\u0165ovi pr\u00edstupn\u00fd priamo na ubytovacom zariaden\u00ed, a s ktor\u00fdm je povinn\u00fd sa riadne obozn\u00e1mi\u0165. Hos\u0165 v celom rozsahu zodpoved\u00e1 za poru\u0161enie povinnost\u00ed, ktor\u00e9 mu vypl\u00fdvaj\u00fa z prev\u00e1dzkov\u00e9ho poriadku prev\u00e1dzkovate\u013ea,&nbsp;&nbsp;<\/li>\n\n\n\n<li>u\u017e\u00edva\u0165 priestory vyhraden\u00e9 mu na ubytovanie v\u00fdlu\u010dne na \u00fa\u010del, na ktor\u00e9 s\u00fa ur\u010den\u00e9<\/li>\n\n\n\n<li>dodr\u017eiava\u0165 no\u010dn\u00fd k\u013eud v \u010dase od 22:00 do 6:00,<\/li>\n\n\n\n<li>spr\u00e1va\u0165 sa tak, aby nedo\u0161lo k po\u0161kodeniu ubytovacieho zariadenia a majetku prev\u00e1dzkovate\u013ea,<\/li>\n\n\n\n<li>dodr\u017eiava\u0165 z\u00e1kaz faj\u010denia vo v\u0161etk\u00fdch vn\u00fatorn\u00fdch priestoroch ubytovacieho zariadenia,<\/li>\n\n\n\n<li>dodr\u017eiava\u0165 bezpe\u010dnostn\u00e9 a protipo\u017eiarne predpisy v ubytovacom zariaden\u00ed,<\/li>\n\n\n\n<li>strpie\u0165 vstup zamestnanca prev\u00e1dzkovate\u013ea do ubytovacej jednotky u\u017e\u00edvanej hos\u0165om pri plnen\u00ed jeho slu\u017eobn\u00fdch povinnost\u00ed, v pr\u00edpade hav\u00e1rie alebo z in\u00fdch d\u00f4vodov hodn\u00fdch osobitn\u00e9ho zrete\u013ea.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">6.3 Hos\u0165 nie je opr\u00e1vnen\u00fd bez predch\u00e1dzaj\u00faceho s\u00fahlasu prev\u00e1dzkovate\u013ea vykon\u00e1va\u0165 v priestoroch ubytovacieho zariadenia a v priestoroch, ktor\u00e9 mu boli vyhraden\u00e9&nbsp;&nbsp;na ubytovanie \u017eiadne zmeny, nesmie pres\u00fava\u0165 n\u00e1bytky ani vykon\u00e1va\u0165 in\u00e9 \u00fapravy a z\u00e1sahy do elektrickej alebo inej in\u0161tal\u00e1cie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.4 Hos\u0165 nie je opr\u00e1vnen\u00fd pou\u017e\u00edva\u0165 v ubytovacom zariaden\u00ed vlastn\u00e9 elektrick\u00e9 spotrebi\u010de, s v\u00fdnimkou nab\u00edja\u010diek na osobn\u00e9 elektronick\u00e9 a inteligentn\u00e9 zariadenia (mobiln\u00e9 telef\u00f3ny, notebooky, smart hodinky, \u010d\u00edta\u010dky kn\u00edh, tablet a pod.),&nbsp;&nbsp;a spotrebi\u010dov ur\u010den\u00fdch na osobn\u00fa hygienu (holiaci stroj\u010dek..).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.5 Hos\u0165 zodpoved\u00e1 za \u0161kodu sp\u00f4soben\u00fa prev\u00e1dzkovate\u013eovi pod\u013ea platn\u00fdch pr\u00e1vnych predpisov.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.6. Za \u0161kody sp\u00f4soben\u00e9 maloletou osobou zodpoved\u00e1 jej z\u00e1konn\u00fd z\u00e1stupca alebo osoba, v ktorej starostlivosti sa malolet\u00e1 osoba v \u010dase ubytovania nach\u00e1dzala. Hos\u0165 zodpoved\u00e1 za \u0161kody sp\u00f4soben\u00e9 osobami, ktor\u00e9 sa spolu s n\u00edm nach\u00e1dzaj\u00fa v priestoroch ubytovacieho zariadenia alebo ktor\u00fdm umo\u017enil vstup do ubytovacieho zariadenia. Prev\u00e1dzkovate\u013e je opr\u00e1vnen\u00fd odst\u00fapi\u0165 od zmluvy o ubytovan\u00ed, ak hos\u0165 umo\u017enil vstup do ubytovacieho zariadenia in\u00fdm ako s n\u00edm ubytovan\u00fdm osob\u00e1m pred predch\u00e1dzaj\u00faceho s\u00fahlasu prev\u00e1dzkovate\u013ea.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.7. V pr\u00edpade po\u0161kodenia majetku prev\u00e1dzkovate\u013ea m\u00e1 prev\u00e1dzkovate\u013e n\u00e1rok na n\u00e1hradu \u0161kody vo v\u00fd\u0161ke nadob\u00fadacej ceny po\u0161koden\u00e9ho zariadenia a invent\u00e1ru prev\u00e1dzkovate\u013ea.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.8 V pr\u00edpade vidite\u013en\u00e9ho po\u0161kodenia ubytovacieho zariadenia je prev\u00e1dzkovate\u013e opr\u00e1vnen\u00fd po\u017eadova\u0165 od hos\u0165a zaplatenie zmluvnej pokuty vo v\u00fd\u0161ke 500 eur. T\u00fdm nie je dotknut\u00e9 pr\u00e1vo prev\u00e1dzkovate\u013ea na n\u00e1hradu \u0161kody v celom rozsahu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.9 V pr\u00edpade siln\u00e9ho zne\u010distenia priestorov, ktor\u00e9 boli hos\u0165ovi vyhraden\u00e9&nbsp;&nbsp;na ubytovanie je prev\u00e1dzkovate\u013e opr\u00e1vnen\u00fd vy\u00fa\u010dtova\u0165 hos\u0165ovi n\u00e1klady za profesion\u00e1lne upratanie v celej uplatnenej v\u00fd\u0161ke.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.10 Klient je povinn\u00fd nahradi\u0165 sp\u00f4soben\u00fa \u0161kodu najnesk\u00f4r v posledn\u00fd de\u0148 ubytovania. Ak nie je mo\u017en\u00e9 ju do toho \u010dasu objekt\u00edvne vy\u010d\u00edsli\u0165, je hos\u0165 povinn\u00fd uhradi\u0165 prev\u00e1dzkovate\u013eom uplatnen\u00fa \u0161kodu do 3 dn\u00ed od doru\u010denia v\u00fdzvy na jej \u00fahradu. V pr\u00edpade, ak hos\u0165 prev\u00e1dzkovate\u013eom uplatnen\u00fa \u0161kodu neuhrad\u00ed, je prev\u00e1dzkovate\u013e opr\u00e1vnen\u00fd po\u017eadova\u0165 zaplatenie zmluvnej pokuty vo v\u00fd\u0161ke 0,1% za ka\u017ed\u00fd de\u0148 ome\u0161kania s n\u00e1hradou uplatnenej \u0161kody, a to a\u017e do \u010dasu prip\u00edsania finan\u010dn\u00fdch prostriedkov vo v\u00fd\u0161ke uplatnenej n\u00e1hrady \u0161kody a pr\u00edpadn\u00fdch \u00farokov z ome\u0161kania na \u00fa\u010det prev\u00e1dzkovate\u013ea.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. Dom\u00e1ce zvierat\u00e1<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.1 Ubytovanie so psom je mo\u017en\u00e9 za poplatok, v zmysle platn\u00e9ho cenn\u00edka, a to v\u00fdlu\u010dne ak ide o mal\u00e9 plemeno a ak sa na tom prev\u00e1dzkovate\u013e s hos\u0165om dohodne vopred. Ubytovanie so psom je povolen\u00e9 len v prev\u00e1dzkovate\u013eom ur\u010den\u00fdch ubytovac\u00edch jednotk\u00e1ch.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.2 Hos\u0165 v celom rozsahu zodpoved\u00e1 za \u0161kody sp\u00f4soben\u00e9 dom\u00e1cim zviera\u0165om.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.3 Prev\u00e1dzkovate\u013e si vyhradzuje pr\u00e1vo odmietnu\u0165 ubytovanie zviera\u0165a v pr\u00edpade nevhodn\u00e9ho spr\u00e1vania zviera\u0165a.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8. Wellness slu\u017eby<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">8.1 Wellness je dostupn\u00fd za poplatok v zmysle platn\u00e9ho cenn\u00edka.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">8.2 Wellness je mo\u017en\u00e9 vyu\u017e\u00edva\u0165 len po predch\u00e1dzaj\u00facej dohode s prev\u00e1dzkovate\u013eom, pod\u013ea pokynov prev\u00e1dzkovate\u013ea a len v \u010dase dohodnutom s prev\u00e1dzkovate\u013eom.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">8.3 Hos\u0165 je povinn\u00fd dodr\u017eiava\u0165 prev\u00e1dzkov\u00fd poriadok wellness, ktor\u00fd je pre neho dostupn\u00fd na vidite\u013enom mieste. Hos\u0165 zodpoved\u00e1 za \u0161kody sp\u00f4soben\u00e9 nedodr\u017ean\u00edm prev\u00e1dzkov\u00e9ho poriadku prev\u00e1dzkovate\u013ea pre wellness.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9. Zodpovednos\u0165 prev\u00e1dzkovate\u013ea<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">9.1 Prev\u00e1dzkovate\u013e zodpoved\u00e1 za \u0161kodu na veciach vnesen\u00fdch hos\u0165om do ubytovacieho zariadenia v\u00fdlu\u010dne v rozsahu stanovenom v\u0161eobecne z\u00e1v\u00e4zn\u00fdmi pr\u00e1vnymi predpismi.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">9.2 Prev\u00e1dzkovate\u013e nezodpoved\u00e1 za \u0161kodu sp\u00f4soben\u00fa vlastnou nedbanlivos\u0165ou hos\u0165a. Prev\u00e1dzkovate\u013e nezodpoved\u00e1 za stratu cennost\u00ed, pokia\u013e n\u00edm neboli p\u00edsomne prevzat\u00e9 do \u00faschovy.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">9.3. Prev\u00e1dzkovate\u013e nezodpoved\u00e1 klientovi za \u0161kodu vzniknut\u00fa hos\u0165ovi mimo ubytovacieho zariadenia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">9.4. Prev\u00e1dzkovate\u013e nezodpoved\u00e1 hos\u0165ovi za veci straten\u00e9 alebo zabudnut\u00e9 na ubytovacom zariaden\u00ed. Zabudnut\u00e9 veci hos\u0165a s\u00fa uchov\u00e1van\u00e9 na ubytovacom zariaden\u00ed po dobu 7 dn\u00ed od skon\u010denia ubytovania, po tomto d\u00e1tume je s nimi nalo\u017een\u00e9 ako s komun\u00e1lnym odpadom. Veci zabudnut\u00e9 v ubytovacom zariaden\u00ed po\u0161le prev\u00e1dzkovate\u013e hos\u0165ovi na \u017eiados\u0165 hos\u0165a a na jeho n\u00e1klady.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10. Ubytovanie pr\u00e1vnick\u00fdch os\u00f4b a firemn\u00fdch klientov<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">10.1 Zmluvu o ubytovan\u00ed m\u00f4\u017eu uzavrie\u0165 aj&nbsp;&nbsp;pr\u00e1vnick\u00e9 osoby a samostatne z\u00e1robkovo \u010dinn\u00e9 osoby, na \u00fa\u010dely pracovn\u00fdch pobytov, organizovania konferenci\u00ed alebo teambuildingov.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">10.2 Fakt\u00fara bude prev\u00e1dzkovate\u013eom vystaven\u00e1 na z\u00e1klade individu\u00e1lnej kalkul\u00e1cie, pod\u013ea platn\u00e9ho cenn\u00edka a v z\u00e1vislosti na po\u017eiadavk\u00e1ch hos\u0165a na poskytnutie doplnkov\u00fdch slu\u017eieb. Prev\u00e1dzkovate\u013e je platcom DPH.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11. Ochrana osobn\u00fdch \u00fadajov<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">11.1 Prev\u00e1dzkovate\u013e sprac\u00fava osobn\u00e9 \u00fadaje hos\u0165a v s\u00falade s Nariaden\u00edm GDPR a z\u00e1konom \u010d. 18\/2018 Z. z. a v s\u00falade so z\u00e1sadami spracovania osobn\u00fdch \u00fadajov, ktor\u00e9 s\u00fa zverejnen\u00e9 na webovej str\u00e1nke prev\u00e1dzkovate\u013ea. Klient je povinn\u00fd obozn\u00e1mi\u0165 sa so z\u00e1sadami spracovania osobn\u00fdch \u00fadajov a uzavret\u00edm zmluvy o ubytovan\u00ed obozn\u00e1menie sa so z\u00e1sadami spracovania osobn\u00fdch \u00fadajov potvrdzuje.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>12. Vy\u0161\u0161ia moc<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prev\u00e1dzkovate\u013e nezodpoved\u00e1 za nemo\u017enos\u0165 poskytnutia slu\u017eieb v pr\u00edpade udalost\u00ed vy\u0161\u0161ej moci (napr. pr\u00edrodn\u00e9 katastrofy, v\u00fdpadok elektriny, technick\u00e9 poruchy mimo kontroly prev\u00e1dzkovate\u013ea).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>13. Reklam\u00e1cia, Reklama\u010dn\u00fd poriadok<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">13.1 V pr\u00edpade, ak m\u00e1 hos\u0165 za to, \u017ee s\u00fa mu poskytovan\u00e9 slu\u017eby ni\u017e\u0161ej kvality alebo ni\u017e\u0161ieho rozsahu ako bolo vopred dohodnut\u00e9, vznik\u00e1 mu pr\u00e1vo na reklam\u00e1ciu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">13.2. Hos\u0165 je povinn\u00fd uplatni\u0165 pr\u00edpadn\u00fa reklam\u00e1ciu ihne\u010f, bez zbyto\u010dn\u00e9ho odkladu u prev\u00e1dzkovate\u013ea. V z\u00e1ujme r\u00fdchleho priebehu reklama\u010dn\u00e9ho vybavenia je \u00fa\u010deln\u00e9, aby hos\u0165 pri uplat\u0148ovan\u00ed reklam\u00e1cie predlo\u017eil doklady o poskytnut\u00ed slu\u017eby (k\u00f3pia objedn\u00e1vky, fakt\u00fara, doklad o zaplaten\u00ed a pod.), pokia\u013e m\u00e1 tak\u00fdto doklad k dispoz\u00edcii. Pr\u00e1vo na reklam\u00e1ciu nedostatkov v ubytovan\u00ed hos\u0165ovi zanikne, pokia\u013e nebolo uplatnen\u00e9 do odchodu hos\u0165a.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">13.3. Prev\u00e1dzkovate\u013e sp\u00ed\u0161e z\u00e1znam o reklam\u00e1cii s uveden\u00edm objekt\u00edvnych okolnost\u00ed reklam\u00e1cie. Ak o to hos\u0165 po\u017eiada, prev\u00e1dzkovate\u013e je povinn\u00fd vyda\u0165 mu potvrdenie o uplatnen\u00ed reklam\u00e1cie.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">13.4. Prev\u00e1dzkovate\u013e, alebo n\u00edm ur\u010den\u00e1 osoba je povinn\u00e1 ur\u010di\u0165 sp\u00f4sob vybavenia reklam\u00e1cie v zmysle \u00a7 2 p\u00edsm. m) z\u00e1kona \u010d. 250\/2007 Z. z. o ochrane spotrebite\u013ea ihne\u010f a bezodkladne po ur\u010den\u00ed sp\u00f4sobu vybavenia reklam\u00e1cie reklam\u00e1ciu vybavi\u0165. O v\u00fdsledku reklam\u00e1cie vyd\u00e1 prev\u00e1dzkovate\u013e ubytovan\u00e9mu bezodkladne potvrdenie v p\u00edsomnej forme. V zlo\u017eitej\u0161\u00edch pr\u00edpadoch obozn\u00e1mi hos\u0165a o lehote vybavenia reklam\u00e1cie, ktor\u00e1 nesmie by\u0165 dlh\u0161ia ako 30 dn\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">13.5. Hos\u0165 m\u00e1 pr\u00e1vo po\u017eadova\u0165 bezplatn\u00e9, riadne a v\u010dasn\u00e9 odstr\u00e1nenie nedostatkov a to \u2013 v\u00fdmena vadn\u00e9ho alebo doplnenie drobn\u00e9ho vybavenia izby, odstr\u00e1nenia chyby technick\u00e9ho charakteru v izbe pridelenej hos\u0165ovi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">13.6. V pr\u00edpade ak nie je mo\u017en\u00e9 odstr\u00e1ni\u0165 chyby technick\u00e9ho charakteru v izbe pridelenej hos\u0165ovi (porucha vykurovacieho syst\u00e9mu, porucha v pr\u00edkone elektrickej energie a pod.), a ak prev\u00e1dzkovate\u013e nem\u00f4\u017ee hos\u0165ovi pon\u00faknu\u0165 in\u00e9, n\u00e1hradn\u00e9 ubytovanie a izba bude napriek t\u00fdmto nedostatkom poskytnut\u00e1 hos\u0165ovi, m\u00e1 hos\u0165 pr\u00e1vo na primeran\u00fa z\u013eavu zo z\u00e1kladnej ceny platn\u00e9ho cenn\u00edka alebo na odst\u00fapenie od zmluvy pred prenocovan\u00edm a na vr\u00e1tenie pe\u0148az\u00ed za nevy\u010derpan\u00e9 noci.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">13.7. Hos\u0165 je povinn\u00fd osobne sa z\u00fa\u010dastni\u0165 vybavovania reklam\u00e1cie, je povinn\u00fd poskytn\u00fa\u0165 objekt\u00edvne inform\u00e1cie t\u00fdkaj\u00face sa poskytovanej slu\u017eby. Ak to vy\u017eaduje povaha vec\u00ed, je hos\u0165 povinn\u00fd umo\u017eni\u0165 zamestnancovi prev\u00e1dzkovate\u013ea alebo n\u00edm poverenej osobe pr\u00edstup do priestoru, ktor\u00fd mu bol prenajat\u00fd ako prechodn\u00e9 ubytovanie, aby bolo mo\u017en\u00e9 presved\u010di\u0165 sa o d\u00f4vodnosti reklam\u00e1cie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>14. Rie\u0161enie sporov, informa\u010dn\u00e1 povinnos\u0165 prev\u00e1dzkovate\u013ea<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">14.1 Pod\u013ea \u00a7 3 ods. 6 z\u00e1kona \u010d. 250\/2007 Z. z. o ochrane spotrebite\u013ea a o zmene z\u00e1kona Slovenskej n\u00e1rodnej rady \u010d. 372\/1990 Zb. o priestupkoch v znen\u00ed neskor\u0161\u00edch predpisov v znen\u00ed neskor\u0161\u00edch predpisov,&nbsp;&nbsp;m\u00e1 hos\u0165, ako spotrebite\u013e, pr\u00e1vo obr\u00e1ti\u0165 sa s cie\u013eom ochrany svojich spotrebite\u013esk\u00fdch pr\u00e1v na subjekt alternat\u00edvneho rie\u0161enia sporov. Po\u010das alternat\u00edvneho rie\u0161enia sporov spotrebite\u013e\/ hos\u0165 spolupracuje so subjektom alternat\u00edvneho rie\u0161enia sporov v z\u00e1ujme r\u00fdchleho vyrie\u0161enia sporu. V pr\u00edpade cezhrani\u010dn\u00e9ho sporu m\u00e1 spotrebite\u013e\/ hos\u0165 pr\u00e1vo obr\u00e1ti\u0165 sa na Eur\u00f3pske spotrebite\u013esk\u00e9 centrum, ktor\u00e9 mu poskytne adresu na doru\u010dovanie, elektronick\u00fa adresu alebo telefonick\u00fd kontakt na subjekt alternat\u00edvneho rie\u0161enia sporov, ktor\u00fd je pr\u00edslu\u0161n\u00fd na rie\u0161enie jeho sporu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">14.2 Ak hos\u0165 nie je spokojn\u00fd so sp\u00f4sobom, ktor\u00fdm prev\u00e1dzkovate\u013e vybavil jeho reklam\u00e1ciu alebo ak sa domnieva, \u017ee prev\u00e1dzkovate\u013e poru\u0161il jeho pr\u00e1va, m\u00e1 mo\u017enos\u0165 obr\u00e1ti\u0165 sa na prev\u00e1dzkovate\u013ea so \u017eiados\u0165ou o n\u00e1pravu. Ak prev\u00e1dzkovate\u013e na \u017eiados\u0165 o n\u00e1pravu odpovie zamietavo alebo na \u0148u neodpovie do 30 dn\u00ed, m\u00e1 hos\u0165 pr\u00e1vo poda\u0165 n\u00e1vrh na za\u010datie alternat\u00edvneho rie\u0161enia svojho sporu pod\u013ea ustanovenia \u00a7 12 z\u00e1kona \u010d. 391\/2015 Z. z. o alternat\u00edvnom rie\u0161en\u00ed spotrebite\u013esk\u00fdch sporov a o zmene a doplnen\u00ed niektor\u00fdch z\u00e1konov. Pr\u00edslu\u0161n\u00fdm subjektom na alternat\u00edvne rie\u0161enie spotrebite\u013esk\u00fdch sporov s ubytovate\u013eom je Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia Bajkalsk\u00e1 21\/A, 827 99 Bratislava 27,&nbsp;<a href=\"https:\/\/www.soi.sk\/\">www.soi.sk<\/a>&nbsp;alebo in\u00e1 pr\u00edslu\u0161n\u00e1 opr\u00e1vnen\u00e1 pr\u00e1vnick\u00e1 osoba zap\u00edsan\u00e1 v zozname subjektov alternat\u00edvneho rie\u0161enia sporov vedenom Ministerstvom hospod\u00e1rstva Slovenskej republiky (zoznam tak\u00fdchto subjektov je mo\u017en\u00e9 z\u00edska\u0165 na str\u00e1nke&nbsp;<a href=\"http:\/\/www.mhsr.sk\/\">http:\/\/www.mhsr.sk<\/a>). Hos\u0165&nbsp;<strong>&nbsp;m\u00f4\u017ee vyu\u017ei\u0165 aj platformu pre rie\u0161enie sporov on-line (RSO) dostupn\u00fa na:&nbsp;<\/strong><a href=\"https:\/\/europa.eu\/youreurope\/business\/dealing-with-customers\/solving-disputes\/online-dispute-resolution\/index_sk.htm\"><strong>https:\/\/europa.eu\/youreurope\/business\/dealing-with-customers\/solving-disputes\/online-dispute-resolution\/index_sk.htm<\/strong><\/a><strong>.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hos\u0165 m\u00e1 pr\u00e1vo vo\u013eby, na ktor\u00fd z uveden\u00fdch subjektov alternat\u00edvneho rie\u0161enia spotrebite\u013esk\u00fdch sporov sa obr\u00e1ti. Hos\u0165 je povinn\u00fd vyu\u017ei\u0165 v\u0161etky z\u00e1konom dan\u00e9 mo\u017enosti pred t\u00fdm, ako sa obr\u00e1ti na pr\u00edslu\u0161n\u00fd org\u00e1n alternat\u00edvneho rie\u0161enia sporu, napr. uplatn\u00ed si svoje pr\u00e1vo v reklama\u010dnom konan\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>15. Z\u00e1vere\u010dn\u00e9 ustanovenia<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">15.1 Tieto VOP nadob\u00fadaj\u00fa \u00fa\u010dinnos\u0165 d\u0148om ich zverejnenia na webovej str\u00e1nke prev\u00e1dzkovate\u013ea.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">15.2 Prev\u00e1dzkovate\u013e si vyhradzuje pr\u00e1vo tieto VOP kedyko\u013evek jednostranne meni\u0165.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">15.3 Odoslan\u00edm rezerv\u00e1cie vyjadruje hos\u0165 s\u00fahlas s t\u00fdmito VOP a potvrdzuje, \u017ee sa s ich obsahom v celom rozsahu obozn\u00e1mil.<\/p>","protected":false},"excerpt":{"rendered":"<p>V\u0160EOBECN\u00c9 OBCHODN\u00c9 PODMIENKY&nbsp;PRE POSKYTOVANIE UBYTOVANIA 1. \u00davodn\u00e9 ustanovenia Tieto V\u0161eobecn\u00e9 obchodn\u00e9 podmienky (\u010falej len \u201eVOP\u201c) upravuj\u00fa pr\u00e1va a povinnosti vypl\u00fdvaj\u00face zo zmluvy o ubytovan\u00ed uzavretej medzi prev\u00e1dzkovate\u013eom ubytovacieho zariadenia Vila Jed\u013ea (\u010falej len \u201eprev\u00e1dzkovate\u013e\u201c) a fyzickou alebo pr\u00e1vnickou osobou (\u010falej len \u201ehos\u0165\u201c), ktor\u00e1 si objedn\u00e1 ubytovacie slu\u017eby prostredn\u00edctvom webovej str\u00e1nky prev\u00e1dzkovate\u013ea, elektronickej po\u0161ty, telefonicky, osobne [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-845","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.6 (Yoast SEO v23.6) - 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